George Johnson
Expert Writer
September 30, 2025
Being in business today means maximizing your digital footprint and expanding your customer reach through high-tech tools. With smartphones now ubiquitous, the primary channel for client acquisition and retention is mobile engagement via a dedicated app.
This article is a complete guide to mobile app marketing. It defines the concept and its types, explains mobile app marketing strategies and the app marketing funnel, outlines key performance indicators (KPIs) to measure the effectiveness of the employed mobile app marketing strategy, and highlights major trends that will shape the industry in the years ahead.
This term is often confused with mobile marketing and mobile advertising. However, despite being related and indeed sharing some characteristics, these three are quite distinct notions.
Mobile marketing is a broader concept that encompasses all efforts focused on promoting a brand or its product via mobile devices. It includes various user acquisition (UA) and retention channels such as push notifications, email, SMS, social media, and more. A mobile application is one of such channels, so mobile app marketing refers specifically to user engagement strategies and tactics where the company’s app is utilized. App advertising is the narrowest notion, describing one strategy among many others (such as app store optimization (ASO), influencer marketing, loyalty programs, etc.).
What are the goals of mobile app marketing? When embarking on this journey, a mobile app marketer aims to boost the engagement of the target audience, nurture more personal relationships with customers, and prolong interaction with them, thus ultimately increasing their customer lifetime value (CLV).
How can you achieve those goals?
You can choose among the following mobile app marketing types.
These cover in-app advertising (pop-ups, banner ads, sponsored content, etc.), mobile search ads, and app install ads — essentially, everything you pay for to deliver your message.
These focus on boosting organic installs through app store optimization, social media marketing, influencer involvement, content creation, and email marketing.
You can establish and maintain a connection with your audience through push notifications, SMS/MMS, QR codes, and by leveraging location-based ads and offers.
Encouraging users to leave reviews, setting up loyalty and referral programs, and creating viral loops help unite the audience around your app while rewarding loyal customers for continued use.
To unlock the full potential of any mobile app marketing type, it is essential to understand the conversion funnel in the field.
There are five basic stages a person goes through when interacting with an app.
People typically discover an app through web browsing, app store searches, top charts, social media, word of mouth, cross-promotions, and in-app ads. At this phase, app store optimization, viral marketing, social bookmarking, leveraging Q&A sites, deep linking, affiliate marketing, and retargeting ads are highly effective.
While the potential customer is still debating whether to commit, you should provide trust signals that speak in your favor. These include app ratings, reviews, user testimonials, promotional videos, and other social proof, both in app stores and on the app's website, which showcase your product and reflect other people's excitement and satisfaction.
The exact act of conversion depends on the app type (e.g., downloading, making an in-app purchase, creating an account, or signing up for a subscription). Among the tipping factors that impact conversion results, three aspects have the strongest influence: onboarding/product adoption, usability, and visual design. Make sure you prioritize these, and your conversion rate will rise.
You will quickly lose customers if you fail to build rapport with them and deliver value. To achieve both goals, you should engage them at the right moment, avoid disrupting their experience, establish in-app communication, personalize messaging, and listen to clients’ feedback.
Acquiring a new customer is way more expensive than retaining an existing one. If you don’t want to pay through the nose for new customer acquisition, you should do your best to encourage app users to stay with you. Fresh content, regular updates and upgrades, loyalty programs, thank-you messages, personalized marketing, and other incentives that make users feel valued and keep them glued to your app.
If you want customers to move down the mobile funnel faster, it is vital to apply the right strategy at each stage of the app’s lifecycle.
Let’s break strategies down in accordance with the stage of your mobile app presence in the market.
The key steps at the initial stage include:
Parallel to unleashing the app onto the public, you should:
These are mostly user acquisition programs designed to expand the pool of people who utilize your product. They include:
Their goal here is to minimize churn rate and maximize user retention. The most effective approaches here include:
There are multiple ways your app can generate revenue: freemium model, subscription model, in-app advertising, paid downloads, data monetization, affiliate marketing, sponsorships, and more. You can also opt for a hybrid model that balances several approaches. The right monetization strategy depends on your app's type and content, its target audience, and platform-specific restrictions.
You should monitor the efficiency of each mobile app marketing strategy through basic indicators.
Different aspects of mobile app marketing require different success-gauging metrics.
To track these parameters, entrepreneurs use calculations for daily active users (DAU) and monthly active users (MAU), retention rate, churn rate, stickiness ratio, and session length and depth.
These are measured with the help of return on ad spend (ROAS), customer lifetime value (CLV), average revenue per user (ARPU), cost per acquisition (CPA), cost per install (CPI), purchase frequency, and related indices.
Basic app analytics in this category are conversion rate and feature adoption rate. The first can be significantly improved by robust conversion rate optimization measures.
Here belong additional indicators (for instance, app store ratings and reviews, click-through rate, push notification opt-in, crash rate, etc.) that ultimately impact the return on investment (ROI) your app generates.
You can boost all these indicators significantly if you stay within major trends that will define the industry landscape in the near future.
As experts in mobile app marketing emphasize, the following developments that have recently emerged in the field are highly likely to remain relevant in the coming year as well.
These technologies signal a new era that enables the even faster transformation of ideas into code and, subsequently, into mobile app marketing tools. They open up previously unimaginable possibilities of dynamically generating relevant content and delivering real-time personalization.
Statistics show that 20% of people use voice search functionality on a regular basis. App owners cannot ignore such compelling accessibility-driven data, making voice-enabled interfaces and custom voice commands an indispensable component of their solutions.
Properly analyzing consumer data eliminates a considerable amount of guesswork when engaging with your audience. More personalized content and highly relevant promotions translate directly into improved marketing indicators, such as stronger customer engagement and higher retention rates.
Even short-form videos resonate with consumers more effectively than texts or static images. Entrepreneurs who embrace this reality gain a powerful opportunity to connect directly with their customers’ emotions and attention.
Patterns of audience interests and expectations shift more rapidly than the weather, placing businesses in a constant race to adapt to ever-changing contexts. The mobile app environment, therefore, demands a flexible approach built on a deep understanding of the audience and a willingness to adopt new technologies.
Reteno is an omnichannel messaging and customer retention platform designed specifically for mobile apps. It is a proven, time-tested tool that is both powerful and easy to use. Imagine smart audience segmentation, the ability to build robust campaigns, manage events, run A/B testing, and personalize content, all under one roof. By setting up and optimizing push notifications, designing effective SMS strategies, implementing automated email flows, and tailoring communication with your clientele, Reteno enables the broad consumer market to discover your app and helps you maximize its profitability.
Contact us today to elevate your app’s customer reach and monetization to an entirely new level.
Mobile app marketing is an umbrella concept that covers a wide range of strategies and techniques applied across every stage of the conversion funnel and throughout all phases of an app’s lifecycle to acquire, engage, and retain customers. By selecting effective monetization models, consistently tracking performance through specialized metrics, and entrusting the planning and execution of mobile app marketing to experience experts, you can expand your audience, strengthen user loyalty, and significantly increase your company’s revenue.
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